[California]

View attachment 1707224

Source: A link in the Reddit HF Forum.

 

[California]

it took some convincing to get them to offer warranty for purchase.

If HF thought they would lose money if they sold warranties for their welders .... that's not encouraging.

So in effect buying the 3 year warranty is an essential part of the purchase. You're betting that some units won't last that long and HF didn't want the other side of that bet.

I'm looking at this from a marketing case study perspective. About the time of that extreme management turnover, I anticipated the growth that has now followed. (Kinda like watching early Ebay. A good guess on that got me most of the cost for a new car). I looked for ways to invest in HF. Nope, it remains owned by a single stockholder. Who takes all the cash out of it that HF can raise or borrow. It's interesting to watch but there's no way to buy into their profitability.

 

[California]

With that model orphaned before many were sold, there may never be third-party components to maintain it. I would take them up on the exchange warranty, on the basis that it has no future so it isn't what you had expected when you bought it.

That exchange warranty was a feature intended to get the units out there for the public to try. The discontinuance is now an unexpected disadvantage of that model, in my opinion justifying exchange for a current model.